"It's not the event that counts, it's your reaction to the event".
A bit later, on page 124 Jerry writes something which I've read several times before but for some reason this morning it really spoke to me.
Tools do not determine how they will be used. Therefore it's not the tool that counts, it's your reaction to the tool. Programming tools can be used to program without understanding, or they can be used to free the programmer's mind and hands for tasks that can't be made routine.
Jerry finishes the paragraph with:
Pattern 2 (Routine) managers buy tools to force programmers to work in standard ways. Pattern 3 (Steering) managers manage tools to empower programmers to work in effective ways.
