No other observation skill may be more important to software engineering than precision listening.
I've tried to become a much better listener in recent years. An active listener. One of the things I've noticed is that software developers are somewhat prone to treat things as being black and white. True or false. Right or wrong. This is perhaps not so surprising for several reasons. Anyway, the point of the clip is not really to poke fun at Scrum, but to highlight the use of the word THE.
or as Dr Covey says: we learn years at school to read, write and talk, but we never learn to listen...
ReplyDeleteThe only training I know where people learn to listen is Therapy training.