Distrust any enterprise that requires new clothes. [Henry David Thoreau]
Incongruence is stereotyped behavior because it is not appropriate for the particular situation.
Busy management is bad management.
One of the functions of a leader is to become a focus for hostility.
Culture makes language, then language makes culture.
Breaking up economic teams is economic nonsense. Why is it so common?
In all Steering organizations the team is the fundamental unit of production.
In Steering organizations, managers rise above the level of product management and begin concentrating on process management.
We connect through our sameness and grow through our differences. [Virginia Satir]
Intellect is great, but character is more important.
Social skills influence more and more the effectiveness of technical skills.
We blame out of fear, and the blame creates a situation that justifies the fear.